Autel Robotics Care · Standard
Autel Robotics provides consumers with quality assurance services that meet the requirements of regional laws and regulations. During the warranty period, our company provides free quality assurance for problems caused by product quality defects. Autel Robotics Care is mainly for damage that occurs accidentally under normal use.
Faster replacment
From the effective date of the Autel Robotics Care serviceusers could enjoy some times of lower-cost replacementservice.
It saves time for repairing; maintenance and flying test, andreplaces the aircraft in the shortest time.
During warranty period, repair and replacement that causedby product quality will not consume your replacementtimes.
Flyaway Protection
With Autel Robotics Care, if your aircraft flies away,getsdisconnected, or goes missing, you will need to synchronizeflight records in AUTEL SKY APP, confirm the flyaway withour Customer Service team,and pay the correspondingreplacement cost to get brand new unit.
*Flyaway Protection is only available for Lite and Nano Series.
Extended AircraftWarranty
Autel Care service for the 2nd year or more than one yearcan extend the warranty period of your aircraft (apart ofbatteries).
Water Damage Protection
Autel Robotics Care offers water damage protection, thusyou can fly confidently near mountains, rivers, lakes andseas.The aircraft will be replaced if its damaged by water
Two-way Free Shipping
Autel Robotics Care provides you with free shipping anddelivery services that are efficient and hassle free.
* The two-way free shipping service is only available to customers inUnited States, Chinese mainland and European Union. Customers inother countries and regions need to pay one-way logistics andcustoms fees.
| Autel Robotics Care | Autel Care Standard (1st Year) |
Autel Care Standard Extension
(2nd Year) |
Autel Care Standard (2 Years) |
|---|---|---|---|
| Effective service time |
1 year |
1 year |
2 years |
| Purchase conditions |
Meet ONE of the following conditions
1. The new aircraft is not activated. 2. The aircraft is activated within 48 hours. 3. Pass the official functional evaluation within one month from aircraft activation date. |
Meet all of the following conditions
1. Purchased Autel Care Standard and it is still effective. 2. Have not purchased Autel Care Standard (2 year version). 3. There are 1 or more replacement times left in Autel Care Standard when to purchase Standard Plus (2nd Year). |
Meet ONE of the following conditions
1. The new aircraft is not activated. 2. The aircraft is activated within 48 hours. 3. Pass the official functional evaluation within one month from aircraft activation date. 4. Have not purchased Autel Care Standard Extension (2nd Year). |
| Replacement times |
2
times * Flyaway protection is only available for EVO Lite and Nano series. |
1
time * Flyaway protection is only available for EVO Lite and Nano series. |
3 times in total : * Flyaway protection is only available for EVO Lite and Nano series. |
| Warranty Period of Aircraft |
1 year |
Total 2
years |
Total 2
years |
| Purchase rules |
Only customer who ever purchased Autel Care Standard, can buy Autel Care Standard Plus. Customer who ever purchased Autel Care Standard (2 year) , cannot buy Autel Care Standard Plus. |
||
| Compatible Models |
Consumer Products : NANO series, LITE series, EVO II, EVO II PRO Enterprise Products : EVO II Pro RTK , EVO II Pro Enterprise, EVO II Dual 640T, EVO II Dual 640T Enterprise, EVO II Dual 640T RTK, EVO Max Series, Autel Alpha, EVO Lite Enterprise Series |
||
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Customer completes the payment
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Customer, within 48 hours of aircraft activation , activates Autel Care Service code on official website.
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Customer completes the payment
(2 Years)
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Customer will receive Autel Care expiration reminder emais in advance
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Customer completes payment by Autel Care due date
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Customer Service renews the Care service for the 2nd year. Autel will renew the binding for you when the previous service expires.
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Autel Care Standard
(1st Year) -
Autel Care Standard Extension
(2nd Year) -
Autel Care Standard
(2 Years)
-
BuyEVO Nano
- Retail Price of Autel Care $69
- First Replacement $69
- Second Replacement $79
- Flyaway Protection $319
-
Buy
EVO Nano+
- Retail Price of Autel Care $79
- First Replacement $79
- Second Replacement $99
- Flyaway Protection $399
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BuyEVO Lite
- Retail Price of Autel Care $139
- First Replacement $139
- Second Replacement $149
- Flyaway Protection $549
-
Buy
EVO Lite+
- Retail Price of Autel Care $149
- First Replacement $149
- Second Replacement $159
- Flyaway Protection $599
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BuyEVO II
- Retail Price of Autel Care $179
- First Replacement $159
- Second Replacement $179
-
Buy
EVO II Pro
- Retail Price of Autel Care $229
- First Replacement $209
- Second Replacement $279
*Please make sure that your aircraft meets the following conditions before purchasing Autel Robotics Care: The new aircraft is not activated; The aircraft is activated within 48 hours.
Where to buy:
You will receive an email notice in 2 months prior to the expiration if you meet the purchase conditions of [Autel Care Standard Extension (2nd Year)]. Please purchase via the links in the email notice.
Purchase conditions:
1. Did not purchase [Autel Care Standard (2 Years)].
2. Have purchased [Autel Care Standard (1st Year)] (the original 1-year version of Autel Care) and it is still effective.
3. There are 1 or more replacement times left in Autel Care Standard when to purchase Standard Plus (2nd Year). You can check the remaining times via the following official website address.
https://www.autelrobotics.com/service/query
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EVO Nano
- Retail Price of Autel Care $69
- Replacement $79
- Flyaway Protection $319
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EVO Nano+
- Retail Price of Autel Care $79
- Replacement $99
- Flyaway Protection $399
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EVO Lite
- Retail Price of Autel Care $139
- Flyaway Protection $149
- Flyaway Protection $549
-
EVO Lite+
- Retail Price of Autel Care $149
- Replacement $159
- Flyaway Protection $599
-
EVO II
- Retail Price of Autel Care $179
- Replacement $179
-
EVO II Pro
- Retail Price of Autel Care $229
- Replacement $279
-
BuyEVO Nano
- Retail Price of Autel Care $138
- First Replacement $69
- Second Replacement $79
- Flyaway Protection $319
-
Buy
EVO Nano+
- Retail Price of Autel Care $158
- First Replacement $79
- Second Replacement $99
- Flyaway Protection $599
-
Buy
EVO Lite
- Retail Price of Autel Care $278
- First Replacement $139
- Second Replacement $149
- Flyaway Protection $549
-
Buy
EVO Lite+
- Retail Price of Autel Care $298
- First Replacement $149
- Second Replacement $159
- Flyaway Protection $599
-
Buy
EVO II
- Retail Price of Autel Care $358
- First Replacement $159
- Second and third Replacement $179
-
Buy
EVO II Pro
- Retail Price of Autel Care $458
- First Replacement $209
- Second Replacement $279
*Please make sure that your aircraft meets the following conditions before purchasing Autel Robotics Care: The new aircraft is not activated; The aircraft is activated within 48 hours.
Damage Replacement Process
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Accident Happened
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Contact Autel Robotics Service Team
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Send Back for Testing
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Pay Replacement Fee
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Product Delivery
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Flyaway Replacement Process
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Synchronize Flight Log
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Contact Autel Robotics Service Team
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Successful Authentication
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Pay Flyaway Replacement Fee
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Product Delivery
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