Autel Robotics Care · Dragonfish
Autel Robotics provides consumers with quality assurance services that meet the requirements of regional laws and regulations. During the warranty period, our company provides free quality assurance for problems caused by product quality defects. Autel Robotics Care is mainly for damage that occurs accidentally under normal use.
Free repair and replacement,unlimited times
Aircraft that participates Dragonfish Care plan can enjoy unlimited ree repair or replacement services within the coverage limit until the coverage limit is usedup.
Coverage Limit Sharing!
One aircraft corresponds to one Autel Care account. Thecoverage limit of Autel Care of Dragonfish for multi aircraftsactivated at the same time can be shared.
Standby Aircraft service
During the maintenance process of your aircraft, you canchoose to enjoy the spare aircraft equipment provided byAutel Robotics for free with the same function as the originalproduct.
Two-way Free Shipping
Dragonfish Care plan provides you with free shipping anddelivery services that are efficient and hassle free.
*The two-way free shipping service is only available to customers inUnited States, Chinese mainland and EuropeanUnion. Customers inother countries and regions need to pay one-waylogistics andcustoms fees.
| Dragonfish Care | Dragonfish Care (1st Year) |
Dragonfish Care (2 Years) |
Dragonfish Care (3 Years) |
|---|---|---|---|
| Effective Service Time |
1 year |
2 years |
3 years |
| Purchase Conditions |
Meet one of the following conditions :
1) The new aircraft is not activated. 2) The aircraft is activated within 48 hours. 3) Pass the official functional evaluation within one month from aircraft activation date. |
Meet one of the following conditions :
1) The new aircraft is not activated. 2) The aircraft is activated within 48 hours. 3) Pass the official functional evaluation within one month from aircraft activation date. |
Meet one of the following conditions :
1) The new aircraft is not activated. 2) The aircraft is activated within 48 hours. 3) Pass the official functional evaluation within one month from aircraft activation date. |
| Coverage Limit Usage Rules |
· Unlimited times of free repairs/replacements within the coverage limit. · Coverage limit sharing of several aircrafts activated at the same time. |
· Unlimited times of free repairs/replacements within the coverage limit. · Coverage limit sharing of several aircrafts activated at the same time. · Unused credits in the first year can be extended to 2nd year. |
· Unlimited times of free repairs/replacements within the coverage limit. · Coverage limit sharing of several aircrafts activated at the same time. |
| Warranty period |
1 year |
2 years (including battery) |
3 years (including battery) |
| Compatible models |
Dragonfish Lite, Dragonfish Standard, Dragonfish Pro |
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Please contact Autel Robotics customer service at (844) MY AUTEL or (844) 692-88 35, email to support@autelrobotics.com or contact the official dealers in your region.
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Accident Happened
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Contact Autel Robotics Service Team
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Send Back for Testing
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Pay Replacement Fee
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Product Delivery
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